How Vibe Rides Works

Vibe Rides is a rideshare program that utilizes a technological platform (an app). Our technology connects drivers and riders.
 

Riders:


To begin, you will need to download the “Vibe Rides” app from the App or Play store on your device. Thereafter, you’ll need to set up an account (with a credit or debit card) and request a ride. When a driver accepts your request, your app displays an estimated time of arrival for the driver to arrive at your pickup location. Your app will notify you when the driver has arrived.

Your app also provides info about the driver with whom you will ride that will include driver’s first name, vehicle make, model and license plate number. This info will help both parties connect at the rider’s pickup location.

Use your app to enter your destination prior to or during the ride. If you have a preferred route, it’s helpful to talk through the directions together with the driver.

When you arrive at your destination and upon exiting the vehicle, your trip ends. Your fare is automatically calculated and charged to the payment method linked to your account. Immediately after a trip ends, your app will ask you to rate your driver from 1 to 5 Stars. 

Your app also provides info about the driver with whom you will ride that will include the following: driver’s first name, vehicle make, model and license plate number. This info will help both parties connect at the rider’s pickup location.

Drivers:

To begin, you will need to download the “Vibe Rides Driver” app from the App or Play store on your device. Thereafter, you’ll need to set up an account by submitting: a background check, driver’s licensure check / motor history report, photo of your driver’s license, vehicle registration, proof of insurance, appropriate vehicle maintenance reports and either your bank account information for an ACH deposit or a debit card. When a nearby rider makes a request, your app will alert you to that request and you can either “Accept” or “Reject” the riders request. Upon acceptance, an estimated time of arrival to the rider will appear based on your current location. Your app will notify you when you have arrived at the rider’s location.
 

Your app also provides info about the rider that will include the following: rider / passenger’s first name, the picture uploaded to the rider’s account, and the rider’s destination. Driver’s must confirm both riders by their name and their destination.

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